Question 1

What hand tools are required for installation?

Accepted Answer

One cordless drill, two ladders, a socket set, and a screwdriver are sufficient. These tools are not included in the package and are the responsibility of the customer. Please ensure compliance with occupational health and safety regulations during installation.

Question 2

How can I assemble the unit with fewer people?

Accepted Answer

With the help of a crane, chain hoist, or forklift, upper modules can be positioned and assembly by just two people.

Question 3

What is the minimum order quantity?

Accepted Answer

You can purchase a single unit. However, discounted pricing is available for truck-based bulk purchases.

Question 4

How is shipping handled for packaged products?

Accepted Answer

The product is loaded as packaged at our showroom onto the transport vehicle. Unloading is the customer’s responsibility and requires a forklift. Alternatively, a single unit can be unloaded manually by four people by removing it piece by piece from the package.

Question 5

Can the product be transported in vehicles other than trucks or lorries?

Accepted Answer

Yes. The product can be transported in any vehicle with a minimum internal width of 6.6ft  length of 7.8ft and sufficient interior height.

Question 6

Do you provide assembly services?

Accepted Answer

Assembly services are provided through our authorized dealers. Please contact us to find the nearest dealer.

Question 7

Can I purchase the product fully assembled?

Accepted Answer

Yes, we can deliver the product fully assembled. However, shipping costs will be significantly higher compared to flat-packed delivery.

Question 8

Can I purchase the unit with WC, shower, kitchen, or room partitions?

Accepted Answer

Yes. These options can be included at the factory. In this case, the unit is shipped assembled rather than disassembled. Alternatively, your nearest dealer can provide these additional services.

Question 9

Can a single module (Unimod) be converted into Double (Duomod) or Triple (Trimod) units?

Accepted Answer

Yes. You can expand the unit from either the short or long side. Please note that additional components such as gaskets and metal laths are required. Refer to the Duomod or Trimod installation guide. If you do not have the necessary parts, please contact us for supply.

Question 10

How many units can be added?

Accepted Answer

You can add an unlimited number of units in any direction, provided the same connection method is used. For two-dimensional expansions, a roof system is required for the facility.

Question 11

Can I change the wall layout of the unit later?

Accepted Answer

Yes. Thanks to modular wall options, you can easily change window positions, door locations, wall shapes, and wall colors by replacing the wall panels.

Question 12

Do the products come with a warranty?

Accepted Answer

Yes. The product is covered by a one-year warranty against manufacturing defects.

Question 13

How long does delivery take after ordering?

Accepted Answer

In-stock products are shipped immediately. Delivery times for out-of-stock products depend on the production schedule. Please contact us for detailed information.

Question 14

What type of surface is required for installation?

Accepted Answer

The surface must be solid and level. For outdoor installations, we recommend a timber base or an RCC (reinforced concrete) substructure.

Question 15

How many times can the product be assembled and disassembled?

Accepted Answer

There is no limit. As long as the components are not deformed, the unit can be assembled and disassembled multiple times. Please refer to our disassembly video for guidance.

Question 16

Can I purchase individual replacement parts?

Accepted Answer

Yes. Individual parts can be supplied separately if needed.

Question 17

Is a building permit required?

Accepted Answer

Building permit requirements vary by country and local regulations. In many regions, modular units can be installed without a permanent building permit when used as temporary or movable structures. We recommend checking local regulations or consulting your local authorities before installation.

Question 18

Is the unit suitable for year-round use (summer & winter)?

Accepted Answer

Yes. Our units are designed for year-round use and are suitable for both hot and cold climates. Insulation thickness and materials can be customized according to climate conditions.

Question 19

Can the unit be relocated after installation?

Accepted Answer

Yes. The modular structure allows the unit to be disassembled, transported, and reinstalled at a different location without damaging the main structure.

Question 20

What is the expected lifespan of the product?

Accepted Answer

With proper use and maintenance, the expected lifespan of the product is 10-15 years. The product is covered by a one-year warranty against manufacturing defects.

Question 21

Is electrical and plumbing infrastructure included?

Accepted Answer

Electrical and plumbing infrastructure can be included upon request. This applies especially to units with WC, shower, or kitchen options. Please specify your requirements during the order stage.

Question 22

Can I customize exterior and interior colors?

Accepted Answer

Yes. Both exterior and interior colors can be customized according to available color options. Please contact us for the color chart and customization details.

Question 23

What maintenance is required?

Accepted Answer

The product requires minimal maintenance. Periodic inspection of connections, seals, gutters, and exterior surfaces is recommended, especially for outdoor assemblies.

Question 24

Do you offer international shipping?

Accepted Answer

Yes. We provide international shipping worldwide. Shipping costs and delivery times vary depending on destination and order quantity.

Question 25

Is on-site assembly training or documentation provided?

Accepted Answer

Yes. Assembly manuals and assembly videos are provided. On-site support or dealer-assisted assembly service can also be arranged if required.

Question 26

Is the product resistant to wind, rain, and snow loads?

Accepted Answer

Yes. The structural system is designed to withstand standard wind, rain, and snow loads. For extreme climate conditions, structural upgrades can be applied.

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Frequently Asked Questions